
Navigate Complex Employee Complaint Investigations with Confidence. California’s employment laws mandate that employers conduct a “prompt, impartial, and thorough” investigation into employee complaints involving harassment, discrimination, or retaliation. These investigations are crucial in addressing allegations that may be unlawful or violate your company’s policies.
Prompt:
Investigations must be initiated and conducted promptly, as appropriate to the circumstances.
Impartial:
The investigator must be trained, experienced, and remain unbiased, avoiding any appearance of conflict or vested interest in the outcome.
Thorough:
The investigation should be meticulously planned, gathering and analyzing all relevant evidence, including credibility assessments, to reach a well-supported conclusion.
If an unlicensed individual conducts a workplace investigation, the consequences can be severe:
Legal Consequences:
California law (Cal. B&P Code § 7523, et seq.) mandates that anyone conducting a workplace investigation without the proper licensing could face fines of up to $10,000, imprisonment for up to one year, or both.
Invalid Investigations:
Any investigation conducted by an unlicensed individual can be invalidated in the event of a grievance, civil service appeal, or civil lawsuit. This not only undermines the integrity of the investigation but also exposes the employer to potential criminal and civil liability.
Relying on an unlicensed investigator can lead to flawed findings, which may result in improper handling of employee complaints, escalating the issue further and damaging the organization’s reputation.
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With a dedicated HR Advisor, we’ll deeply understand your business, crafting strategies to tackle your most significant HR challenges.
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We combine ongoing education with practical experience, ensuring our clients receive advanced knowledge and the highest quality HR services. It's that simple.
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Your success is our success. We treat your business as our own, offering scalable solutions that grow with your evolving needs—all at a price that makes sense.
Shawn brings exceptional HR leadership and effective solutions to a wide range of public and private sector organizations across California. His professional experience spans several critical roles:
With Shawn’s leadership and expertise, California Labor Solutions offers unparalleled HR and workplace investigation services, helping organizations across California manage their most challenging issues with confidence and integrity.
At California Labor Solutions (CLS), we specialize in providing licensed, external workplace investigations in California, handling cases of discrimination, harassment, retaliation, and other types of misconduct. With extensive experience in both the private sector and public/local government, we deliver thorough and legally compliant investigations.
We are one of the few HR firms in California licensed to conduct external workplace investigations, as only licensed attorneys, licensed private investigators, or internal HR professionals are permitted by law. Our principal investigator is a former EEO investigator, HR Director, and labor negotiator with over 20 years of experience, a law degree, and numerous HR certifications. This robust background ensures that our investigations are strategic, minimally disruptive to your operations, and result in comprehensive and reliable reports.
Our California-licensed investigators are dedicated to conducting objective and cost-effective external investigations. Based on our findings, we also provide strategic solutions to address any vulnerabilities that may have led to the issue in the first place.
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28202 Cabot Rd #300, Laguna Niguel, CA, 92677
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PO Box 6425, Laguna Niguel, CA, 92607
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An impartial investigation helps determine the facts when an allegation may violate company policies, standards, ethics, or the law. The goal is to ensure a fair process for both the complainant and respondent, resulting in reasoned findings based on the gathered evidence.
Workplace investigations should be conducted by professionals with the proper expertise, credentials, and impartiality to ensure accuracy and legal compliance. At California Labor Solutions, our licensed investigators have extensive experience handling cases involving employee complaints, misconduct, harassment, and discrimination. We work closely with HR teams to provide comprehensive, unbiased investigation reports that are reliable and actionable. By entrusting your workplace investigations to us, you ensure that every aspect is handled with care and in full compliance with California’s complex labor laws.
An investigation is required when indicated by law, policy, or practice. Consider the following to determine if an investigation is necessary:
To ensure the integrity of an internal investigation, ask the following questions to assess the suitability of the person chosen to lead the process:
If allegations involve serious misconduct such as violence, sexual harassment, or embezzlement, consider interim actions to protect your workplace. These may include: