by Shawn Larry | May 22, 2019 | HR consulting services
Say goodbye to old exit interviews. California’s most successful companies are using stay interviews to boost engagement, support strategic planning, and so much more. Exit interviews have been common practice for a long time, but current HR trends place an increasing...
by Shawn Larry | May 15, 2019 | HR consulting services
It’s a competitive world, and businesses need to be creative in finding ways to stand out from the competition. That means optimizing productivity, increasing employee engagement, and maximizing customer satisfaction in every way you can – but where do you start? ...
by Shawn Larry | May 8, 2019 | HR consulting services
If a former employee contacts you to ask for a copy of their personnel records, do you know what information you’re legally required to share (and in what timeframe)? There are strict laws when it comes to responding to personnel records requests – and many...
by Shawn Larry | May 1, 2019 | HR consulting services
According to a 2016 study by Accenture, 52% of customers switched brands due to poor customer service, and 68% of those customers say they won’t return to the offending provider. That unnerving reality leaves many business owners wondering what they can do to ensure...