To conduct a workplace investigation, the investigator must be impartial, objective, unbiased, and possess the necessary skills and time to conduct the investigation[1]. When choosing the investigator, consider the following:

  • Licensure requirements:  the external investigator must be licensed to conduct a workplace investigation in the state.
  • The level of specialized expertise needed to address the topic of investigation.
  • Perceived and actual impartiality.
  • The investigator should not have a personal relationship with the involved parties.

Key factors



In California, external investigators must be licensed private investigators or attorneys acting in their capacity as an attorney (See Business and Professions Code Section 7520 et seq.)


Conflicts of Interest

Conflicts of Interest

If you choose your internal investigator to perform the investigation, you must consider the investigator’s relevant knowledge/experience and impartiality. Having an external investigator conduct the workplace investigation may help avoid any conflict of interest that may surface.

When considering an external investigator, you should ensure that the investigator is licensed to perform the investigation.


How can California Labor Solutions help you?

We conduct objective and unbiased Workplace Investigations that help employers decide on a fair and well-documented resolution and strategically prepare to minimize future risks. Our investigative team and HR leaders use their combined expertise to develop solutions for the gaps that left you vulnerable in the first place.

California Labor Solutions LLC is one of the few HR firms based in California licensed to conduct external Workplace Investigations.

Avoid the risk and do it right the first time. Engage with a licensed HR consulting firm. If you need affordable premium workplace investigation services, California Labor Solutions LLC is your best option.

For a complimentary consultation, please contact us at (800) 949-2049 and visit our website at www.californialaborsolutions.com

[1] Guiding Principles for conducting workplace Investigations, AWI, 2012-2022.